Business Process Outsourcing Outsourcing core business processes entails significant growth potential: Business Process Outsourcing means transferring concrete business processes with customer contacts to an external service provider (e.g. CET Telemarketing).
For many firms, cost advantages can result from “economies of scale” in the provision of services. At the same time, “economies of scope” can emerge from the fact that not individual processes or process parts are outsourced, rather a macro-process consisting of interlinked sub-processes – for example, a complete order procedure incl. mail order and invoice.
At CET Telemarketing well-educated employees (exclusively university graduates) ) are a guarantee for successful and high-quality business process outsourcing projects. An outsourcing project with CET as your partner helps you strengthen ties with your clients. As your outsourcing partner we also assume responsibility for your success by handling processes.
Expanding your capacities
Increase the performance of your own call center by increasing your availability or capacities (handling call overflows) with us.
Telemarketing is our strength: telephone sales, market studies, surveys, follow-up calls. In order to achieve maximum quality in our services, we design the conversation guidelines in close cooperation with our clients.