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ABOUT US
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Why CET Telemarketing?


Our call center is cost-efficient
By operating call centers in competitively priced business locations, CET Telemarketing offers cost advantages and passes these advantages on to its clients.

Our call center is managed by German specialists
A team of German call center experts runs the call centers in Romania and Germany. We thus ensure the quality that you are used to in Germany at significantly lower costs though.

Our employees are our capital
We place the highest of demands on our employees: Perfect pronunciation, university degree, good communication skills, excellent manners, and high motivation are basic requirements. Every workplace is equipped with a high-performance PC and an ideal communication infrastructure.

Our call center caters to your needs
We are able to process any number of incoming and outgoing calls. We have the necessary infrastructure to answer thousands of calls every month, 7 days a week and 24 hours a day.

Our flexibility is your advantage!
We are able to flexibly adapt to your needs and continually expand and reduce our capacities. We thus have a competitive advantage with our cost structures, which we in turn pass on to our clients.

Use the most up-to-date technology with us
We have a modern ACD-system (Automatic Call Distribution) and other state-of-the-art technologies at our disposal. Our sophisticated interphone system can process thousands of calls simultaneously.
 
We support your customers around the clock
Our telephones never sleep: We answer your phone calls 7 days a week, 24 hours a day.

We maintain your good reputation
By offering high-quality products and services on your behalf, we maintain your reputation and brand-name even in hard-fought markets.
 
Expanding your capacities
Increase the performance of your own call center by increasing your availability or capacities (handling call overflows) with us.
 
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Telemarketing services
Telemarketing is our strength: telephone sales, market studies, surveys, follow-up calls. In order to achieve maximum quality in our services, we design the conversation guidelines in close cooperation with our clients.
 
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